Frequently asked questions.

Q: What types of waste can I dispose of using Jim's Disposal Service?

A: We handle various waste materials, including household waste, recyclable items, and bulky waste from construction and renovation projects. However, please note that we do not accept hazardous materials, such as paint, motor oil, or chemicals. For a detailed list of accepted items, please refer to our recycling guidelines and service pages.

Q: How do I know which size roll-off container I need for my project?

A: The size of the roll-off container you need depends on the scope of your project and the amount of waste it generates. We offer different sizes to accommodate various needs. Our customer service team can help you determine the appropriate size based on your project's requirements.

Q: Can I request a roll-off container for a one-time event, like a community cleanup or home renovation project?

A: Absolutely! We offer roll-off container rentals for both short-term and long-term projects. Contact our team to discuss your specific needs, and we'll provide a customized solution for your event or project.

Q: What is the process for setting up new residential waste collection service?

A: To set up new residential service, simply contact our customer support team. They will walk you through the process, provide pricing information, and help you choose the right service options for your needs. Once your account is set up, we'll deliver the necessary containers and establish a pickup schedule.

Q: Can I change my pickup schedule or request additional pickups if needed?

A: Yes, we understand that your waste disposal needs may change over time. If you require additional pickups or need to adjust your schedule, please contact our customer service team. We'll work with you to accommodate your requests as best as possible.

Q: How do I properly prepare my recyclables for pickup?

A: To ensure efficient recycling, please rinse and clean all containers, remove any food residue, and flatten cardboard boxes. Place all recyclable items in your provided recycling container, and if it's full, neatly place additional items next to the container.

Q: What happens to my waste and recyclables after they're picked up?

A: After collection, we transport your waste to appropriate waste processing facilities. Non-recyclable waste is typically taken to landfills, while recyclable materials are sent to recycling centers for processing and eventual reuse in new products.

Q: Are there any special procedures for disposing of large items like furniture or appliances?

A: For large, bulky items, we recommend using our roll-off container service to ensure proper disposal. If you have a specific item that you're unsure about, please contact our customer service team for guidance on the best disposal method.

Q: How does Jim's Disposal Service contribute to environmental sustainability?

A: We prioritize environmentally responsible waste management practices, including recycling and proper disposal of hazardous materials. We continually strive to minimize our environmental impact and educate our customers on best practices to reduce waste and improve recycling efforts.

Q: How can I pay my bill or manage my account?

A: You can easily pay your bill and manage your account through our online bill pay system. If you have any questions or concerns about your account or need assistance with the online system, please contact our customer support team for help.